From CQC Inadequate or Requires Improvement to Good

CQC will expect to see a clear, evidenced plan showing how the specific concerns in your report are being addressed, usually followed up at a future inspection. Perform360 is built around that expectation: a 90-day, provider-specific diagnostic and delivery plan with fortnightly working sessions and monthly assurance reporting, so you have evidence of progress ready when CQC returns.

Inadequate is a more serious rating than Requires Improvement and can bring closer regulatory scrutiny or enforcement action, but the practical response is similar: a clear, evidenced improvement plan addressing every concern raised. Perform360 runs the same 90-day diagnostic and delivery approach for Inadequate ratings, scaled to the urgency involved. This is a common position for providers to be in, and a structured response makes a real difference to the outcome.

A credible action plan links each finding in your inspection report to a specific action, owner and timescale, with a way to evidence that it has actually happened. ClearRock builds this with you as part of Perform360, using a customised RAG tracker and fortnightly reviews rather than a static document that is never revisited.

Perform360 is £1,250 per month for a focused 90-day programme, covering the diagnostic, delivery plan, fortnightly working sessions and final assurance report.

Yes. Many improvement programmes start with a complaint from CQC or a local council rather than an inspection report. Perform360 builds the same structured response and evidence framework whether the trigger is a rating, a complaint, or both together.

Yes, where possible. Responding to a complaint with a clear, evidenced improvement plan before the next inspection is generally more effective than waiting for a formal rating change to act. ClearRock can start a Perform360 diagnostic as soon as a complaint is received.

We begin with a provider-specific diagnostic to confirm exactly what is driving the rating, complaint or concern, build a 90-day delivery plan against it, then run fortnightly working sessions with a shared RAG tracker so progress is visible throughout, closing with a final evidence review and assurance report.

Perform360 is delivered directly with your Registered Manager, Nominated Individual and senior leadership team, the people who own the service day to day, rather than sitting apart from your organisation. The goal throughout is a clear, evidenced route out of Inadequate or Requires Improvement and into a Good rating.

No. ClearRock provides the structure, scrutiny and evidence framework to support genuine improvement, but your team retains operational ownership of the changes, and the rating itself, along with any enforcement decision, sits with CQC alone.

No, Perform360 is built for providers with an existing rating, complaint or concern to address. If you have not yet registered with CQC, Launch360 is the relevant starting point.